From the moment we checked in, staff was friendly and had bottled water for us. We were late getting there because of a snowstorm. The woman who checked us in was fast and asked if we needed anything. The room was clean and comfortable. We only stayed overnight due to a flight in the morning. We truly appreciated the shuttle to the airport. That was quick and easy to arrange. Coffee was available in the morning for us and we left too early for breakfast.
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Jennifer
אפריל 2023
We only had an overnight stay to catch an early flight, but I’ll stay here again for a longer stay. The staff stands out, they were all friendly, attentive, and knowledgeable. Shout out to Taja for great service! The amenities were beyond what we expected, including a full bar and restaurant. The shower in the room was excellent and much appreciated as we arrived from a 2-day hiking trip.
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Lori
אוקטובר 2022
Easy and nice facilities. Staff super friendly and helpful. Overall fairly clean. Bathroom could use some updates from the brown wallpaper
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Crystal
פברואר 2023
Location was perfect. Shuttle service was fast with very friendly and helpful drivers. Restaurant food was excellent. Check- In was efficient with friendly front desk staff. The room was quiet and the beds were very comfortable.
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C
אוגוסט 2022
Breakfast was great (oatmeal). Coffee was very strong and thick. Too strong for me. Wait staff asked if I’d like coffee then forgot about me. Had to go over & remind him.
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Kathleen
אפריל 2022
Quick easy check in & out. Shuttle service to and from Albany Airport. Restaurant and small bar on-site. Clean and well maintained. All staff we had contact with were polite, friendly and hard working. Requested a 4am Shuttle to the airport. When we dropped off our key at reception at 03:50 he was already there waiting for us.
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Pam
ספטמבר 2022
I didn’t need to be near an airport; but, I found this online , and I like Hilton’s. I was traveling from ME to Pa, and, didn’t want to drive into the path of Hurricane Ida. My room is huge, beds very comfortable. The woman checking me in, was very helpful. My negatives are few. Room was too cold ( ac set to 52 !). I had to turn the heat on! Little bit of mildew stain in tub grout. Toilet has a slow (?) flush. My hairdryer was broken, but, the staff brought me a replacement. There is a bar and small restaurant on site , breakfast is available ,possibly included with your room rate.
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Kathryn
ספטמבר 2021
Good news began with a prompt hotel shuttle experience. I had asked for a quiet room away from elevators and ice machines. The terrific reception staff gave me room 301, which was at the end of a hall and overlooking a lovely tree. I felt I was in a private oasis. Everything worked. People who are looking for brand new, casual lodging could stay at the Hilton Tru nearby. The Garden Inn is older, as are the furnishings, but the quiet and comfort made up for the older facilities. I would definitely stay here again!
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Helga
ספטמבר 2021
Everything except next comment
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Raymond
ספטמבר 2022
The room was very nice and clean. The staff was very friendly perfect location right next to airport.
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Raylander
מאי 2023